Philippines Outsourcing

By Colin Rich

The Philippines is on target to grow its outsourcing revenues to $13 billion, and provide jobs for 650,000 people, by the end of 2010. So, what exactly are the advantages of outsourcing to the Philippines that have led to it becoming a first choice outsourcing solution for businesses from around the world?

- Language

First and foremost is the ability to speak English well and with no accent. To most businesses, this is the greatest advantage when outsourcing to the Philippines. In fact, India may have lost around 100,000 call center jobs to the Philippines due to its "high-quality voice skills".

- High Levels of Literacy, Skills and Education

The Philippine government places high priority on education and this is evident in the high 92.6 percent literacy rate. The Philippines also produces about half a million college graduates every year. This means that there is a large pool of talented and highly-educated professionals for businesses to choose from.

- Available Skills Match Industry Needs

About 25% of Filipino graduates are specifically qualified for business-related jobs such as finance and marketing. Additionally, many of these professionals have had extra customer service training. The skills available in this pool of professionals match the needs of many U.S. businesses.

- Lower Costs

Outsourcing to the Philippines can save a business up to 40% in operational expenses. This is huge savings for small and medium-sized companies especially. Think about it - the minimum wage rate in the U.S. is about $8 per hour, whereas in the Philippines it is $8 a day!

- A Good Working Attitude

Countries in the Middle East and in Europe give high preference to Filipino workers because they are honest, well disciplined, and hard working. Many countries hiring delegations to the Philippines on a regular basis to recruit workers for their local businesses. This shows that Filipinos are not only hard-working, but that they are trustworthy and can also be relied on to produce the results expected of them. - 32512

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